The Black Pad - Original

Polyester Polyurethane

Free shipping on orders over $75 (in the Continental USA)

Returns
Our pads are guaranteed for 30 days. If you have any problems with the pads, please contact us via e.mail at: docfoals@gmail.com for exchange or refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at docfoals@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you would like to exchange it for the same item, send us an email at docfoals@gmail.com and send your item to: Doc Foal's, 5496 Sandtown Road, Felton, DE 19943.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Doc Foal's, 5496 Sandtown Road, Felton, DE 19943.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

The pads are easily trimmed to fit your horse.

Please see the individual sizing templates below this chart; you can print them out to ensure that you will be getting the right size for your horse.

• 
• Small Template   
• Medium Template
• Medium Wide  Template
• Large Template
• X-Large Template

The Black Pads wear very well in all types of elements that your horse encounters. As with anything hoof-related, we do recommend that you pick out your horses feet on a daily basis.